Terms and Conditions

  1. Terms and Conditions Overview: The terms outlined apply to all purchases made from THIS IS GOOD ENTERPRISE / Fiji Island Kava’s website. By using the site, you agree to these terms and additional policies like shipping and privacy.
  2. Definitions: Defines “we” as the company (THIS IS GOOD ENTERPRISE / Fiji Island Kava) and “you” as the customer.
  3. Purchasing Terms: The company strives to provide accurate information on its site but isn’t liable for any errors. Orders are offers to purchase, and the company reserves the right to accept or reject them. Fraudulent transactions may result in an investigation.
  4. Eligibility to Purchase: You must be 18 or have parental consent to make a purchase. If you’re buying for an organization, you must have the authority to do so and use the organization’s credit card.
  5. Customer Warranties: You confirm that you meet the conditions for making a purchase.
  6. Order Information: All necessary information must be provided for processing orders. Limits may apply to the number of items or total value of a purchase.
  7. Product Availability: Orders depend on product availability, and the company will notify you if something is out of stock.
  8. Errors and Cancellations: If there is incorrect pricing or information, the company can cancel the order, and you will be refunded (minus any bank fees).
  9. Product Colors: Colors shown on your device may not exactly match the product due to display differences.
  10. Pricing and Payment: The price includes the product and any applicable shipping fees. All prices are in US dollars, and international transactions will also be charged in US dollars.
  11. Price Changes: Prices and availability can change without prior notice.
  12. Additional Charges: There may be additional fees such as customs, duties, fumigation, or shipping depending on your country.
  13. Customs Fees: Random customs checks could incur additional costs, which the customer is responsible for.
  14. Delivery and Shipping: Orders will typically be dispatched within 20 business days, and you’ll be informed of the shipment by email
  15. Shipping Costs: Delivery charges are based on the weight or volume of the order.
  16. Delivery Times: Shipping times are estimated, and the company isn’t liable for any delays.
  17. Order Tracking: Several tracking methods are available, including online, email, and phone.
  18. Courier Terms: Delivery is subject to the courier service provider’s terms and conditions.
  19. Redelivery: Additional charges may apply for incorrect addresses or missed deliveries.
  20. Ownership of Products: You own the product once it’s delivered.
  21. Incorrect Orders: If wrong products are delivered, you must notify the company within 14 days.
  22. Returns: If a product is defective, you can return it within 14 days for a replacement or refund.
  23. What Returns Don’t Cover: Returns do not apply to normal wear and tear or damage from misuse.
  24. Return Address: Returns must be sent to THIS IS GOOD ENTERPRISE / Fiji Island Kava’s office in Fiji. IT IS GOOD ENTERPRISE, Unit 7, Lot 1 Jai Ambamma Road, Vatuwaqa, Fiji Islands
  25. Order Modifications or Cancellations: Orders can be changed or canceled within 24 hours of confirmation, but not after.
  26. User Responsibilities: Customers are responsible for their conduct on the site. Fraudulent or illegal activities will result in termination of access.
  27. Privacy Policy: Details about personal data handling are found in the company’s privacy policy.
  28. General Provisions: Terms may be updated at any time, and by using the site, you agree to these changes. Customers must ensure they meet local laws for kava importation.
  29. Unforeseen Circumstances: The company is not liable for delays or failures caused by events outside their control.
  30. Customer Responsibility for Importation: You are responsible for ensuring kava import is allowed in your country. The company isn’t liable for rejected or confiscated goods.
  31. Service Termination: The company reserves the right to discontinue or suspend services on the website without notice.
  32. Jurisdiction: These terms are governed by the laws of Fiji, and any disputes will be settled in Fijian courts.
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